Accessing your mail

There are two ways to access a mailbox for sending and receiving email messages:

  • 1) Set up and use an email client program on your computer. Typically, in such programs you should specify the following settings:
  • Username. In this field, specify your full email address. For example, johndoe@example.com.
  • Password. Most likely, the password to your email account.
  • Mail server protocol. This property defines whether you want to keep copies of messages on the server or not. To keep the copies on the server, select the IMAP option. If you do not want to keep them on the server, select POP3. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.
  • Incoming mail server (POP3/IMAP). Type your domain name. For example, example.com. The POP3 port is 110. The IMAP port is 143.
  • Outgoing mail server (SMTP). Type your domain name. For example, example.com. The SMTP port is 25. This server requires authentication. (Unless your ISP is Xtra, in which case use port 465)
  • To get detailed instructions on configuring popular email clients to work with your mailbox, see subsections of this section
  • 2) Use a web browser to connect to the webmail interface.




Access from Webmail

To access your mailbox through webmail, do the following:

  • In a Web browser, visit the URL webmail.example.com, where example.com is the Internet address of your website. When prompted, specify your full email address as the username (for example, mail@example.com), and specify the email address password.

 



Access from Apple Mail

The instructions provided in this section were verified against Apple Mail 8.2. They might not work with earlier or later versions of Apple Mail.

To set up Apple Mail:

  1. Open Apple Mail and choose the Add Other Mail Account option from the list.

    Apple_mail_1

  2. Click Continue.

    Apple_mail_2

  3. Specify your full name, your email address and password, and click Create. After you are prompted to configure the account manually, click Next.

    Apple_mail_3

  4. Specify the following:
    • Account type. Select IMAP if you want to keep copies of received email messages on the server. Select POP if you do not.
    • Mail Server. Type in your domain name, prefixed by mail., for example, mail.example.com.
    • User Name. Type in your full email address.
    • Password. Type in your password.
  5. Click Next. When prompted for additional information, click Next again.

    Apple_mail_4

  6. Specify the following:
    • Path Prefix. Leave empty unless your provider advises you to use one.
    • Port. Leave it set to Auto unless your provider advises you to use a custom port.
    • Use SSL. Select this checkbox if advised by your provider. Otherwise leave it clear.
    • Authentication. Select Password from the menu.
  7. Click Next.

    Apple_mail_5

  8. Specify the following:
    • SMTP Server. Type in your domain name, for example, example.com.
    • User Name. Type in your full email address.
    • Password. Type in your password.
  9. Click Next. When prompted for additional information, click Next again.

    Apple_mail_6

  10. Specify the following:
    • Port. Leave it set to Auto unless your provider advises you to use a custom port.
    • Use SSL. Select this checkbox if advised by your provider. Otherwise leave it clear.
    • Authentication. Select Password from the menu.
  11. Click Create.