Accessing your mail

There are two ways to access a mailbox for sending and receiving email messages:

  • 1) Set up and use an email client program on your computer. Typically, in such programs you should specify the following settings:
  • Username. In this field, specify your full email address. For example, johndoe@example.com.
  • Password. Most likely, the password to your email account.
  • Mail server protocol. This property defines whether you want to keep copies of messages on the server or not. To keep the copies on the server, select the IMAP option. If you do not want to keep them on the server, select POP3. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.
  • Incoming mail server (POP3/IMAP). Type your domain name. For example, example.com. The POP3 port is 110. The IMAP port is 143.
  • Outgoing mail server (SMTP). Type your domain name. For example, example.com. The SMTP port is 25. This server requires authentication. (Unless your ISP is Xtra, in which case use port 465)
  • To get detailed instructions on configuring popular email clients to work with your mailbox, see subsections of this section
  • 2) Use a web browser to connect to the webmail interface.





Access from Webmail

To access your mailbox through webmail, do the following:

  • In a Web browser, visit the URL webmail.example.com, where example.com is the Internet address of your website. When prompted, specify your full email address as the username (for example, mail@example.com), and specify the email address password.




Access from Microsoft Office Outlook 2010

To set up Microsoft Office Outlook 2010:


1) Open Microsoft Office Outlook 2010.
2) Go to File > Info > Add Account.
3) Select the checkbox Manually configure server settings or additional server types. Click Next.

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    4) Select the Internet Email option and click Next.


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    5) Specify the following
    • Your name.
    • Your email address.
    • Account type. If you want to keep copies of messages on the server, select the IMAP option. If you do not want to keep any messages on the server, select the POP3 option. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.
    • Incoming mail server. Type in your domain name, prefixed by mail., for example, mail.example.com.
    • Outgoing mail server (SMTP). Type in your domain name, prefixed by mail., for example, mail.example.com.
    • User Name. Specify your full email address. Example: johndoe@example.com.
    • Password. Most likely, this password coincides with the password you use for logging in to Plesk.
    • Require logon using Secure Password Authentication (SPA). Leave this option cleared.

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    6) Click More Settings, open the Outgoing Server tab and check My outgoing server (SMTP) requires authentication.

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      7) Only if your ISP is Xtra, click the advanced tab and change Outgoing Server (SMTP) to 465 and select SSL encrypted connection. Click OK.
      8) Click Next.
      9) Click Finish.